You can return the goods within 14 days of receiving the shipment.
Pursuant to the Act on consumer rights - art. 38), items manufactured to the buyer's individual order , according to his guidelines, e.g. dyed resin - are not returnable .
Returned goods must be unused and unopened.
We do not accept cash on delivery returns.
Did you get free? – in the case of returning the goods, also send them back to us.
Got a discount on your next item? – in the case of returning the goods, we will reduce the refund by the value of the discount granted.
Returns can be made to our company address:
PPH PROTYM Sp. z o. o. Sp.k.
st. Artisanal 1
62-081 Przeźmierowo
+48 570 899 652
Please attach a completed statement of withdrawal from the distance contract to the shipment.