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Same-day shipping before 13:00 CET!
On January 13th 2023 our store is closed. Sorry for the inconvenience.

Returns

You can return the goods within 14 days of receiving the shipment.

Pursuant to the Act on consumer rights - art. 38), items manufactured to the buyer's individual order , according to his guidelines, e.g. dyed resin - are not returnable .

Returned goods must be unused and unopened.

We do not accept cash on delivery returns.

Did you get free? – in the case of returning the goods, also send them back to us.

Got a discount on your next item? – in the case of returning the goods, we will reduce the refund by the value of the discount granted.

Returns can be made to our company address:

PPH PROTYM Sp. z o. o. Sp.k.
st. Artisanal 1
62-081 Przeźmierowo
+48 570 899 652

Please attach a completed statement of withdrawal from the distance contract to the shipment.